I was very impressed with the Music Gallery of Clearwater. The Showroom was setup where the instruments were strategically placed so you could see and demonstrate them. I was equally impressed with the staff as they all were so hospitable! Jonathon our representative was very genuine and kind, his knowledge of the Steinway family of products and Steinway programs was terrific. Jonathon was an excellent ambassador to the Steinway family of instruments. I was truly amazed to learn of the many programs and value added services that are inclusive as a result of purchasing the instrument from the Music Gallery of Clearwater.